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Ways to Pay Your Bill


The table below outlines how you can pay your Cox bill.

You can pay... Details
Online You can sign up for EasyPay, our automatic monthly bill payment service, or make a one-time payment from any computer or mobile device. Just select the bank account or debit/credit card you want to use.
Using the Cox app Access your bill from your smartphone, tablet, or other mobile device. You can enroll In EasyPay, our automatic monthly bill payment service, set up paperless billing, view a PDF statement, make a one-time payment, or schedule a future payment.
By mail
  • Find the address for your location at the bottom of the Cox.com Contact Us page under Payment Mailing Address.
  • Mail your payment in a standard envelope to the payment address listed.
  • If you have a paper bill from Cox, detach the payment coupon from your billing statement.
  • Send us the coupon, if available, along with a check or money order and include your account number.
By phone
  • Using the phone number listed on your bill, call us to make a payment.
  • Automated voice prompts guide you through the phone process. You'll hear your balance due and can make a payment by entering a bank account or credit card number with our automated system.

You may also make a payment through a Cox customer service agent during regular business hours.

In person Visit one of our convenient payment locations. To access the retail locations nearest you, see the Contact Us page on Cox.com. Enter your zip code and select Map It to display your nearest Solutions Store.

In response to COVID-19, the hours of operation for Cox Solutions Stores are Monday - Friday 10 a.m. to 4 p.m. The following third-party locations are available if you need to submit a cash payment before or after Cox Solutions Store hours.

Note: At most of these locations, the merchant may charge a fee to accept a payment which could cost between $1.50 and $3.49. Payments made at Western Union, MoneyGram, or Fidelity Express will take 3-5 days to be applied to your account. Bring your bill statement or payment remit stub with you to these locations.

Due to a temporary store closure, Sun Valley, ID, customers can make cash payments at Albertsons located at 911 North Main Street, Hailey, ID, 83333.

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