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Resetting Your Cox Password

Refer to the following steps to reset your password.

1

From Cox.com homepage, click Sign In My Account.

2

Click the Password? link.
 

Image of the Cox.com My Account sign in

3

From the Reset my password page, enter your User ID then click Look up account.
 

Image of the Cox.com, My Account, Reset my password page
 

Results: The following options display to reset your password.

  • Text me

    Note: If no mobile number has been identified on the account, this option shows as Call me.

  • Call me

    Note
    : If a mobile number has been identified on the account, this option shows as Text me.

  • Answer secret question
  • Send email

    Note: To use this option, you must have already completed the profile registration and validated your preferred email address. Refer to Cox.com Account Registration and Preferences for more information.
How would you like to reset your password?

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