Welcome to Cox Homelife Care
Homelife Care is a professionally monitored medical alert system designed to immediately provide help in the event of an emergency.
Keep seniors independent and connected with loved ones 24/7
The Homelife Care wearable pendant connects to a mobile app, providing peace of mind to seniors and caregivers with alerts and notifications, in an emergency situation.
Watch the video to see how it works:
For $27.99/ month*, users receive the base system which consists of the Hub, detection pendant and access to the mobile app.
All of our devices are connected to a convenient mobile app that notifies family members in the event of an automatic fall.
*There is a one-time charge of $199, which can be spread across 4 months for payment. Additional devices can be purchased separately.
Call us today at (800) 556-7709 for more information
Homelife Care Products
Fall Detection Pendant
Voice Enabled Device
How does Homelife Care work?
The Automatic Fall Detection Pendant
It has a built-in panic button, but the pendant can recognize if the wearer has fallen and will automatically alert for help if the wearer is unable to press the button.
Voice Enabled Device**
During an emergency, the voice-enabled device, or VED, allows seniors to call for assistance simply by using their voice. A trained professional will address the senior personally and coordinate getting the help needed.
With its own built in cellular technology, the Hub doesn’t require a phone line or Internet connection to operate. In case of power loss, the Hub will operate on battery backup for up to 24 hours.
The Homelife Care family mobile app allows important alerts like sending medication reminders and receiving system information like battery life.
During an emergency, the Homelife Care family app will alert users that an emergency signal has been detected and will continue showing updates on the status of the emergency.
**this an optional device and not part of the Cox Homelife Care base kit.
Call us today at
Hours of operation
|Monday||8:00 AM - 8:00 PM|
|Tuesday||8:00 AM - 8:00 PM|
|Wednesday||8:00 AM - 8:00 PM|
|Thursday||8:00 AM - 8:00 PM|
|Friday||8:00 AM - 8:00 PM|
|Saturday||9:00 AM - 6:00 PM|
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Homelife Care FAQs
The Homelife Care Personal Emergency Response System base kit includes a Hub and an Automatic Fall Detection Pendant. The Hub allows you to call for assistance any time you need help by pressing the emergency call button.
The Hub is a cellular device which directly calls the Emergency Monitoring Call Center when activated during an emergency event. The Hub connects to the peripheral devices, Automatic Fall Detection Pendant and Voice Enabled Device, using RF. Central location of the home convenient for resident to access (speakerphone can be heard throughout the home).
If there is a loss of power, the Homelife Care Hub will operate on battery backup for up to 24 hours.
The battery life of each device is as follows:
NOTE: You can see battery information through the Homelife Care Family App.
The Automatic Fall Detection Pendant connects to the Hub up to 1,200 feet away in ideal conditions. Thick concrete and steel walls may limit coverage.
If there is a loss of power, the Hub will operate on battery backup for 24 hours.
IMPORTANT: It is important that the senior contacts 911 for emergency services in the event a power loss extends beyond 24 hours.
You can have a maximum of 4 emergency contacts.
Yes, the caregiver may elect to pay for the service on behalf of the user as long as the user is a new Cox customer and lives in the Oklahoma City service area.
The Voice Enabled Device is a voice activated emergency response device, which can be triggered by:
Yes. The Automatic Fall Detection Pendant is water proof, and can be worn in the bath or shower.
See product user guide (Spanish version).